Orders can be placed by phone, e-mail or mail. Orders can be taken either by our sales person or by voice mail.
Call our Sales Department at 1-888-779-5077
Orders can be placed by e-mail at firstname.lastname@example.org
Orders can be placed by mail and should be sent to:
468 S San Dimas Ave, San Dimas CA 91773, U.S.A.
Check, money order or acceptable charge card must accompany your order. All payments must be in U.S. dollars. Returned checks are
subject to $20.00 service charge.
We accept Mastercard, Visa, American Express and Discover. Credit Card orders placed by mail, e-mail, or other means, must be
accompanied by a copy of the card, written authorization, and signature of the card holder. If the order is placed by phone,
a faxed copy of the order request and the cardholders signature will be required. If a facsimile machine is not available, the order will be
subject to verification.
We do not accept COD orders.
Orders delivered within the state of California require us to collect California State Sales Tax unless we have a resale card on file. Please add
9% sales tax to your order.
Express Orders: We recommend UPS Next Day Air Service or UPS Second Day Service if express shipping is requested. We try to ship these
orders the day they are placed. We charge the normal UPS Red and UPS Blue fee only.
Except during holiday seasons and rush periods, all orders are processed and shipped within two business days of receipt. If orders are placed before 2PM ESD, we will guarantee to ship your antenna orders by the same day. However, if an item is unfortunately out of stock, we will hold the order until item arrives. If you do not want your order held for out of stock items, please contact our customer service department @626-820-8810 or email to email@example.com with your order number ready. Delivery via UPS Ground is usually made within 4 working days.
Free Shipping Promotion Policy
Free Shipping Offers are only qualified to shipment to contiguous United States(This excludes the states of Alaska and Hawaii, and all off-shore U.S. territories and possessions, such as Puerto Rico) All international orders are not qualified for any free shipping promotions on our website. Additional shipping/custom charge may be collected from customers if orders are placed online. All international payments must be made by wire transfer or bank deposit or through PayPal. Please contact us for an international shipping price quote before you make any payment. Buyers are responsible for any import duties and taxes that required by the custom of your own country.
International Customers must pay for any import duty, if customer refuses to pay this duty amount, customer will be fully responsible for all shipping cost for both going out and returning.
No Restocking Fee. 90 Days Money Back Guarantee
All returns must be authorized.
Authorization and shipping instructions (with RMA # ) can be obtained from our customer service representatives. Return your product via UPS or USPS with RMA# marked on the surface of your package, prepaid
and insured, for your protection. (Please note, customers have to be responsible for return shipping cost). NO Restocking fee needed. Shipping fee is non-refundable. Ninety (90) days money back guarantee. After ninety (90) days from the invoice date, we do not accept any return or issue any refund on return.
Non-Refundable Shipping Costs: Orders that received any 'Free Shipping' offer that are subsequently returned for refund will have the original shipping charge deducted from your refund. (Unless the product is defective, you will then be issued a return label from our sales staff.)
2 Years Warranty. 100% Customer Satisfactions
We guarantee all Home Antennas' antenna products to be free of defects in workmanship and material for 2 years after sale to customers. We will replace the whole package or repair specific parts if any part is defective or doesn't function appropriately. Customers are responsible for paying for the shipping cost of exchange and replacement.
Exception to USB-TV and any refurbished items, warranty only covers Manufacturer’s defects for up to 90 days from date of purchase.
Warranty only cover Manufacturer's defects for upto 90 days from the date of purchase
Warranty does not cover user’s mishandling of the products (dropped or abused)
Do not immerse device in water or handling the device with wet hands.
Do not leave the device under the hot sun or in direct sunlight.
Do not use the device in extreme heat or cold temperature.
Switches and buttons can easily break if excessive force is used.
We are not responsible for printing errors. Supply until stock is available. Prices are subject to change without notice. Some pictures may
vary from actual item. Wholesalers and distributors are welcomed.
The prices on this web site might different from those in our stores because our local stores are staffed with a wide variety of product specialists and support staff, each of whom make an effort to be responsive and pleasant to deal with. The cost of this customer service is an increased overhead for our in-store prices, to pay for the store space, the training of our employees, and other considerations not present online. We're happy to offer reduced prices online and hope that you will be satisfied with your purchase no matter where you decide to buy.